Is your item broken or damaged? We're sorry. In order to be able to examine your complaint, we ask you not to return the article yet, but to contact us first.

We want to process your request as quickly and easily as possible. You can help us with this if you have the following information ready:

Order number

A brief description of the defect and how it came about

If possible a photo of the damage

You can get your return label under the following link: