Free returns for orders within Germany via Tattoobrands.de

Returns for all orders within Germany via Tattoobrands.de are free of charge. After delivery you have a period of 100 days (14 days for money refund) in which you can send your item back to us without giving any reason. If you return the product to us without prejudice during this period or if you want to exchange it you will not incur any additional costs.

You can get your return label under the following link:

Even more service with our 100-day return guarantee

Without prejudice to your statutory rights we voluntarily grant you the following right of return:
You can return goods purchased from us within 100 days of receipt of the respective goods provided that the goods are new (unused), paid for in full within the payment term and complete (including shoe box) and are in the same condition as theirs receipt and if neither of the two reasons for exclusion mentioned in the following paragraph apply. However, we do not grant you this right of return in relation to goods for which the statutory right of withdrawal is excluded. Furthermore this right of return can no longer be exercised for goods for which the statutory right of withdrawal has already expired prematurely at the time of return - i.e. not just by the expiry of the deadline. The goods must be sent back to the return address stated in the cancellation policy. To meet the return deadline it is sufficient to send the goods to this address before the return deadline has expired.

If you return goods after 14 days in accordance with our return policy we will refund the purchase price in the form of a credit in your customer account for your next order. In addition, when exercising this return guarantee, you bear the transport risk and the return costs. This return guarantee does not limit your statutory rights and therefore also does not limit your statutory right of withdrawal.

At Tattoobrands it is very easy to return goods, we enclose a return form with every order.

Simply fill out this return form and send the goods back to us.

Choose the reason for your return.
Simply enter the code number in the field next to the article number.
Choose the way you ordered
Ebay, Amazon, Tattoobrands.de
Choose the type of refund
Refund of the purchase price, exchange for a different size, exchange for another item or a voucher for the purchase price.
Let us know your bank details when paying by bank transfer or last name.

We always refund the purchase price to the payment method you selected when you placed your order. If you paid via PayPal we will take the reimbursement automatically
via PayPal. If you pay by Ebay or Amazon, we accept the reimbursement directly to you via the marketplace.

Please always send returns to this address:

Tattoo brands
c/o MaSeDo UG
Aldenhofstrasse 108
45883 Gelsenkirchen, Germany

Further information on your return:

Please be extremely careful with the articles when trying on the articles, please do not treat the articles differently from what would be possible in a shop, for example. Please refrain from trying anything that could reduce the value of the goods.
Only try the items on a clean surface, for example in living rooms (the return of items worn outside is excluded!)
Do not remove any labels or stickers attached to the shoes
Send the shoes back together with the original shoe box, but NOT just in it. Please use outer packaging to protect the shoe box from damage and external influences.
Items to be returned should be in perfect condition (in the condition in which you received the item)

These points are not absolutely necessary in order to be able to effectively exercise your right of withdrawal, but this ensures quick, uncomplicated and simple processing. Furthermore, you are entitled to a full refund if the above points are observed.